Healthcare and communications products for US clients
Led a team of 8: a micro-frontend helpdesk, a shared SMS/voice/WhatsApp/email service, and OCR for dental eligibility checks.
- Client
- Genyus LLC and ToothHQ
- Through
- cluBITS Solutions
- Role
- Team lead, full-stack engineering
- When
- Feb 2023 – Dec 2024
Team lead at cluBITS Solutions, for its US clients.
- developers led
- 8
- channels in one communications service: SMS, voice, WhatsApp, email, push
- 5
The situation
Two US healthcare clients needed helpdesk and patient-communication products built by several independent teams at once, without the products drifting apart.
What I built
- Set up the team's shared foundations: a Turborepo + tRPC service template and a React component library, so independent teams shipped on common ground.
- Designed the micro-frontend shell that integrates helpdesk modules built by separate teams (React, Twilio Voice, embedded Power BI).
- Main author of the shared communications microservice: SMS, voice and WhatsApp via Twilio; rooms and email via Azure Communication Services, SES and SendGrid; plus web push. Also the Twilio call-event and recording APIs.
- Turned Azure AI proofs of concept into product features, including OCR document analysis for ToothHQ's dental eligibility-verification system.
Stack
- TypeScript
- React
- Fastify
- tRPC
- Prisma
- Twilio
- Azure
- AWS
